METRO Customer Support Center

Para asistencia en español, llame a (831) 425-8600.

Want to file a Title VI Discrimination Complaint or ADA 504 Complaint (please first read our Policy) or request assistance with Accessible Information?

You may also call our Customer Service Call Center (831) 425-8600 during business hours to open a ticket on your behalf.

Thank you for taking the time to help us improve your public transit system.


Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
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