Open a New Ticket

Please fill in the form below to open a new ticket.

Contact Information Please provide complete information to enable METRO staff to investigate and/or respond to your issue. If you do not wish to provide an email, fill the required email field with your phone number followed by @na Ex.8315557777@na If you do not wish to provide contact information or wish to have a customer service representative open a ticket for you, contact our Customer Service Call Center at (831) 425-8600
Preferred method of contact? *
Email Address *
Full Name *
Phone Number * Ext:
Help Topic *
*
ADA 504 Complaint This form is meant to be used to report an ADA violation. For any other reporting, select the appropriate Help topic Before filling out any information, please read our ADA Complaint Procedure.
Do you wish to have your identity kept confidential? *
Phone Number * Ext:
Street Address: *
State: *
City: *
Zip: *
Name of Complainant *
Date of Complaint * (PST)
Date and Time of Violation * (PST)
Location of Violation *
Bus/Van Number (if not applicable, enter"N/A") *
Bus/Van Route (if not applicable, enter"N/A") *
General Description of Operator out of ADA/504 compliance *
Identify service, program or activity out of ADA/504 compliance *
Summary of Violation out of ADA/504 compliance *
Identify individuals by name and address that have information relating to the violation:
Additional Comments

Loading ...